The Use of Artificial Intelligence in Government Agencies: Challenges and Prospects

Abstract

The article discusses the modern trends in the implementation of artificial intelligence (AI) technologies in the field of public administration, analyzes the global experiences of leading countries (China, USA), and outlines the prospects for their use in government structures. The potential of integrating intelligent systems into various aspects of government agencies' activities, such as public service provision, decision-making, and forecasting socio-economic trends, is explored. Special attention is given to studying Russian experiences within the framework of the "Digital Economy" national program, as well as analyzing the advantages and barriers to AI use in domestic public administration. Potential directions for further development of AI technologies in the public sector are proposed, including the creation of digital twins for modeling state programs, improving decision-making processes, and enhancing the efficiency of administrative functions. The expected economic benefits from the introduction of AI into public administration include increasing transparency in the work of government agencies, reducing corruption risks, improving the quality of public services, and reducing time and financial costs for fulfilling administrative tasks.